Thanks to partnerships with the main national and international express couriers, ITLM offers express delivery solutions in Italy and all over the world. The aim is to offer our customers an increasingly wide range of services able to support all the possible models for the distribution of packages of any weight and size. Through the design and continuous improvement of proprietary software, we offer our retail and e-commerce customers a series of software integrations made with the main technological frameworks. Through Sendabox, an online shipping comparator, we guarantee, in a single management software, all the services offered by express couriers integrated at highly competitive shipping rates. In this way, based on predefined criteria, we have the possibility of sorting the shipment traffic on several shippers.
Thanks to the native integration with the warehouse software, ITLM can offer customers different services such as sending a package by courier, making international and national express shipments ensuring the most advantageous rates.
ITLM also provides its customers with a dedicated Customer Care consisting of highly qualified personnel able to handle any problems related to shipping and transport. At the request of our customers, our operators can directly manage the relationship with the end users for the appointment, the modification of shipping addresses, the release of stocks, the opening of claims and so on.
CUSTOMER CARE
Our customer care service
is at your disposal to solve
any kind of problem.
SHIPMENT TRACKING
With Sendabox you have the possibility to monitor the status of your shipment 24 hours a day
PICKUP POINTS NETWORK
A network of shops created to offer those who are often away from home the opportunity to conveniently manage the collection and delivery of parcels.